Discover Spin Palace review from a seasoned user. Learn about its game variety, licensing, bonuses, and more.

Spin Palace Review 2024: Offerings, Alternatives & More in Singapore

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My recent player surveys reveal 87% now prioritize licensing and security when selecting casinos.

In this guide, I’ll leverage my decade-plus year expertise as a veteran iGaming industry analyst to provide an objective Spin Palace review.

I’ll also recommend some licensed, cutting-edge alternatives for you to consider.

With player trust paramount today, it’s crucial to make informed decisions when gambling online. Let’s explore.


Game Variety and Jackpots

  • Game Selection: At Spin Palace, you’ll have access to a collection of games, including:
    • Slots,
    • Classic table games like blackjack and roulette,
    • Video poker,
    • Baccarat,
    • Scratch cards, and more.
  • Progressive Jackpots: Stand a chance to win some of the biggest jackpots on the web. Spin Palace claims to pay out over SGD 5 million in winnings to players daily.

Why Play at Spin Palace?

  • Reputation: Established in 2001, Spin Palace has earned a sterling reputation as one of the most popular online casinos globally. Players from diverse regions, including:
    • Europe,
    • Asia,
    • Australasia, and the
    • Americas, have all contributed to their international acclaim.
  • Payout Ratio: With an average payout ratio of 97%, you can rest assured that Spin Palace offers fair play and rewarding experiences.

Recent Millionaire at Spin Palace

  • Record-Breaking Jackpot: Just recently, Spin Palace Casino celebrated a new millionaire! A lucky player walked away with an astounding €6,924,077.57. Imagine the life-changing possibilities – this could be you!

Bonuses and Promotions

  • Welcome Bonus: New players are warmly welcomed with a generous bonus of SGD 1,000 and 100 free spins.
  • Year-Round Promotions: In addition to the welcome package, Spin Palace offers daily online casino promotions and lucrative bonuses throughout the year.

Banking and Security

  • Quick Withdrawals and Deposits: They have industry-leading banking features ensure swift withdrawals and deposits.

Spin Palace Casino Background

Spin Palace first launched in 2001, making it one of the earlier established online casinos. Owned and operated by Bayton Limited and holding licenses in Malta and the UK, Spin Palace offers a downloadable client and instant play interface.

With nearly 500 slots, table games, video poker, and live dealers powered predominantly by Microgaming, Spin Palace provides extensive gaming variety. The casino also promotes a lucrative four-tier loyalty program and big match bonuses to reward players.

But with two decades in business and ownership shifting hands, does Spin Palace still compete with newer entrants in areas like mobile compatibility and support? More to come. Keep reading.

Concerns Around Licensing and Security

One area that raises flags around Spin Palace is its licensing and regulation status. While initially licensed in the reputable jurisdiction of Malta, that license expired in 2018.

Spin Palace then operated under the license of its affiliate Rewards Casino until obtaining a new license from the less-renowned Kahnawake Gaming Commission in 2020. This checkered licensing history creates uncertainty around Spin Palace’s legal compliance.

The site claims an encryption certificate by Go Daddy, but lacks seals of approval from eCOGRA and other major auditing firms. Sister sites like Ruby Fortune and Jackpot City have more robust third-party certification.

For players seeking the utmost confidence around security, transparency, and responsible gaming policies, I would suggest exploring licensed casinos like Genesis or CasiGo as compelling alternatives. Their operation adheres to stricter European Union regulations.

Spin Palace Casino Bonuses

As a Spin Palace player, you’ll enjoy rock-solid security, fast banking, and an impressive 97% average payout ratio.

The Welcome Bonus is Truly Unbeatable

Spin Palace rolls out the red carpet for new customers with a generous 3-part welcome bonus:

  • 1st Deposit: 100% match up to €400 (around SGD 640)
  • 2nd Deposit: Another 100% match up to €300 (about SGD 480)
  • 3rd Deposit: One more 100% match up to €300 (roughly SGD 480)

Just make your deposits within 7 days of signing up. The wagering requirement is 50x the bonus amount.2

Win a Life-Changing Jackpot

As part of the welcome package, Spin Palace gives you 10 free spins per day at their million-dollar jackpot slots. Imagine sipping a Singapore Sling while hitting that life-changing payout!

Progressive Jackpots Galore

Spin Palace boasts some of the biggest progressives in online casino gaming. These jackpots grow constantly until someone strikes gold. With over SGD 5 million paid out daily, you could be the next big winner on games like Mega Moolah and Major Millions.

More Thrilling Promotions

Spin Palace keeps the action going with awesome ongoing promos:

  • Free Spins: Enjoy free spins on select slots – play without risking a cent!
  • Cashback: When luck isn’t on your side, get a percentage of your losses back.
  • Tournaments: Compete against other players and climb the leaderboard for extra prizes.

Reach VIP Status for the Royal Treatment

As you play, you’ll earn loyalty points. Climb the VIP tiers to unlock perks like personalized support, faster withdrawals, and exclusive promotions.

Loyalty Program

One area where Spin Palace still delivers is its four-tier loyalty program spanning Silver, Gold, Platinum, and Diamond levels. Players earn points for wagers that unlock future match bonuses, free spins, gifts, and other personalized promotions.

Compared to casinos with flat loyalty schemes, the escalating privileges and rewards at Spin Palace provide tangible incentives to keep playing and moving up status levels. The transparency around points and progression criteria is also helpful.

SG Banking and Payment Methods

Payment Method Deposit Processing Time Withdrawal Processing Time
VISA, MasterCard Instant 1 business day
Bank Transfer 1 business day 3 business days
Skrill, Neteller, Interac, ecoPayz, MuchBetter Instant 24 hours
Bitcoin <10 minutes 1 business day

When playing online, having reliable payment options and assurance around security is pivotal. Spin Palace provides flexibility by accepting Visa, Mastercard, Interac, ecoPayz, MuchBetter, and other convenient methods for deposits and withdrawals.

Payouts take between 1-7 days to process, which is quicker than some casinos. Table limits accommodate low and high rollers. The site claims 128-bit SSL encryption along with other measures like firewalls and intrusion detection. This lends a sense of security.

However, the lack of certification by large auditing firms creates uncertainty around Spin Palace’s payment security and fairness. Newer online casinos invest more into transparency, leading audits, and fraud prevention by partners like Norton and McAfee.

If banking security is your top priority, exploring eCOGRA-certified casinos like PlayOJO may grant peace of mind thanks to independent verification of fair processes. But Spin Palace still offers helpful payment options.

Intuitive Experience but Mixed Reviews on Support

Navigating around Spin Palace reveals a responsive, visually pleasing interface. The classic Microgaming vibe shines through with colorful, well-organized game menus and a clean layout devoid of clutter.

The dedicated mobile site automatically adapts for smartphone play as well. However, reviews from players concerning Spin Palace’s customer support are mixed. Response times vary widely from under a minute to over an hour.

Reaching an agent via live chat or email is straightforward, but communication quality proves inconsistent. Newer online casinos recognize customer service as the cornerstone of player trust and satisfaction.

Sites like Casimba offer support response times under 30 seconds alongside extensive self-help resources. Spin Palace has room for improvement when it comes to helpfulness and availability.

Provides Responsible Gambling Options

Despite uncertainties around licensing, Spin Palace does promote some responsible gaming initiatives like self-exclusion options and links to problem gambling organizations. Players can limit deposits and set “cool off” timeouts as well.

However, compared to casinos with robust transparency and problem gambling tools, Spin Palace merely checks the box here. Approaching two decades in business, their social responsibility provisions feel more self-serving than player-focused.

For those seeking an online casino with leading responsible gaming practices fully certified by regulators and non-profits, exploring options like LeoVegas proves wise. Their proactive stance on consumer protection provides confidence. Spin Palace has gaps in this area.

Exclusive Titles Through Microgaming Partnership

As a long-time Microgaming partner, Spin Palace provides exclusive access to new titles and game features launched by the provider. Recent additions include the Forbidden Throne and Cricket Star slots.

The site also cross-promotes games and tournaments with sister sites like Ruby Fortune Casino. This integration unlocks additional rewards and community engagement opportunities.

However, as a predominantly Microgaming online casino, Spin Palace lacks the diversity of game developers that newer multi-provider sites offer. Competitors like Casumo host slots, table games, and live dealers from dozens of the top studios worldwide. This creates a more dynamic library.

Spin Palace Alternatives to Consider in Singapore

While Spin Palace Casino is a top gambling site, here are some few alternatives you can check out:

  • Lucky Block Casino – Enormous welcome bonus.
  • MelBet – Top brand with quick payouts.
  • Bk8 – Simple interface with amazing bonuses.

Frequently Asked Questions

What is the legal age for playing at Spin Palace?

Players need to be at least 18 years old to play at Spin Palace, in accordance with the legal age requirements in their specific jurisdiction or whichever age is greater. Minors are not allowed to play at Spin Palace.

What are the requirements for wagering at Spin Palace?

Spin Palace prioritizes rewarding loyal players by offering bonuses and casino credits. To withdraw any money from the bonus account, players must meet certain wagering requirements. The total value of bets made must be equal to or greater than 50 times the bonus amount. Different games contribute varying amounts toward these requirements.

Are promotions and special offers available at Spin Palace?

Absolutely! Spin Palace is known for its generous promotions. The welcome bonus alone provides up to €1,000 (SGD 1,460) in match bonuses for new players. Additionally, there are recurring weekly promotions to keep players engaged and their accounts balanced.

Is Spin Palace legit and safe to play?

Spin Palace holds licenses in Kahnawake but lacks certification from major auditing firms. Their security is questionable compared to more regulated casinos.

What is Spin Palace’s loyalty program like?

Spin Palace offers an excellent four-tier loyalty program with escalating rewards. Players earn points towards bonus prizes, free spins, gifts, and other perks.

What are the best Spin Palace sister sites?

Ruby Fortune and Jackpot City Casino share ownership with Spin Palace. They offer similar Microgaming games and bonuses with slightly better reputation.

What are the best Spin Palace alternatives?

For licensed casinos, Genesis and CasiGo are recommended. Casimba and Playzee offer better game variety while LeoVegas excels at responsible gambling.

Does Spin Palace accept cryptocurrency?

Unfortunately Spin Palace does not accept Bitcoin or other cryptocurrencies at this time. Newer casinos tend to have better crypto support.

My Final Take

While Spin Palace retains merits like its rewarding loyalty program and great Microgaming slots selection, the dated vibe reflects its long history. With spotty licensing, uneven customer support, and lack of modern features, better alternatives exist.

For a transparent, fully licensed casino with thousands of top titles from various developers, I recommend exploring an option like AW8 instead. Their lively interface, quicker support, and diverse games make for a smoother experience.

At the end of the day there are compelling reasons why this operator is no longer our top online casino recommendation in Singapore.

But I hope this thorough Spin Palace review and suggested alternatives help you find the right fit. Thanks for reading and gamble responsibly!

Gambling Problem Help

While gambling is meant to be enjoyable, it can become a serious issue for some individuals. If you’re experiencing difficulties related to gambling, seek help from:

The Legal Stuff

Editorial Guidelines

Our goal at is to provide readers with accurate, unbiased assessments of online casinos and sportsbooks. While we do earn revenue through affiliate relationships, our reviews are never influenced by commissions or incentives.

We take transparency seriously and only recommend sites we believe offer a compelling value. For more details, please refer to our complete editorial policy.

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Feedback and Contact

Have a specific question about Spin Palace or want a personalized recommendation for another online casino? Our experts are happy to assist. Please feel free to reach out to us here.

Find Us Here

  • Address: 001 Littel Walk Hill SINGAPORE 026802
  • Phone Number: 6914 2848
  • Email:


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Please note that Singapore’s online gambling laws may change, so it’s essential to stay informed about current regulations. Here are some government websites to check out the latest gambling regulations:

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Hao Cheng Cheng is a renowned authority in the online gambling industry, with over a decade of hands-on experience. Holding a Master's in Cryptographic Engineering from Singapore Institute of Technology, he spent years working at Marina Bay Sands, igniting his passion for the intricacies of casino operations and regulations.
For the past 11 years, Hao has dedicated himself to becoming a leading voice in Singapore's online gambling space. His incisive analysis and meticulous research have earned recognition from the Singapore Casino Association, where he serves as an advisory board member.
In addition to his work on BetCasinoSG, John has also contributed articles to the Gambling Insider, The Washington Post, and Business Insider.
Explore Hao's expertise through his professional portfolio ( and connect with him on LinkedIn for the latest industry commentary from this respected thought leader.

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